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Technical Pre-Sales Advisor in Telford (TF1) | Citirecruit

An  exciting  opportunity has become available to join one of the fastest growing companies in the country that offer tailor-made cloud hosted solutions and managed IT services.

Purpose of Job:


  • Supporting sales and technical teams to ensure that customers are offered products and services appropriate to their needs. 
  • Identifying achievable technical solutions aligned with customer business requirements. 
  • Contribution to the production of professional customer proposals. 
  • External representation of our organisation’s technical ability.
Responsibilities:
  • Design and specification of customer IT solutions using a variety of server technologies. Includes:
  • Gathering and interpreting customer requirements.
  • Translating requirements into technical recommendations that meet customer needs.
  • Liaising with Infrastructure engineers to develop professional customer proposals.
  • Technical assessment of customer requests including the commercial estimation of engineer effort.
  • Contributing to tender processes and producing professional proposals.
  • Representation of technical teams during customer meetings or by other communications.
  • Maintaining a close understanding of relevant markets to identify product and service opportunities.
Skills and Knowledge base:

Technical Pre-Sales Advisors must have a good technical grasp of Microsoft server and Citrix technologies with an understanding of typical applications. Experience at least four of the following
technologies is should be demonstrated.

• Microsoft server and desktop technologies:


o Active Directory
o Windows Server and desktop operating systems
o Exchange
o Internet Information Services (IIS)

o Remote Desktop Services
o Clustering (MSCS)
o Microsoft SQL Server
• Citrix XenApp
• Awareness of WAN/LAN connectivity sufficient to provideadvice to customers.
• Hypervisor technologies such as VMware or Hyper-V
• Unix or Linux operating systems
• Solar Winds monitoring applications
• Enterprise hardware for servers and storage including SAN.

Personal Attributes:


Candidates should demonstrate competency for the following.
• Effective planning of mixed workloads with ability tomonitor objectives and escalate as necessary.
• Independent problem solving and the ability to workaround blockages.
• Self-sufficient workload management including prioritising and executing tasks.
• Achieving positive outcomes through communication.
• Collaborative team working and participation in meetings.
• Maintaining a professional attitude with consideration for company reputation at all times.

If you have the key skills and experience then send in your CV today!

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Category: Advisor

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